Vaughan Automotive announced that Vic Vaughan Toyota of Boerne is a 2022 recipient of three of Toyota’s prestigious Dealership Recognition Program awards.
“We are exceedingly proud of our team at Vic Vaughan Toyota of Boerne for attaining this level of achievement,” Vaughan Automotive Dealer Principal, Executive Manager and CEO Shawn Vaughan said. “These awards represent the trifecta of Toyota dealership honors and (the) Toyota parts and service recognition program. Very few dealers meet the high standards required to merit receiving one of the awards, much less all four of them.”
The awards earned were the Toyota President’s Cabinet Award, The Toyota President’s Award for Customer First and the Toyota Board of Governors Award. Additionally, the dealership was named a Toyota Customer First Advisory Board Award recipient.
“These awards are reflective of the excellence and dedication every member of our team brings to their work every day,” Vic Vaughn General Manager Chris Franklin said. “To realize our small dealership – located in Boerne, Texas, a community of only about 21,000 residents – has achieved Toyota’s highest level of recognition, competing against the largest Toyota dealers in the nation in major U.S. markets, is just incredibly rewarding.”
Franklin emphasized the personal, family atmosphere and customer-centric focus of Vic Vaughan Toyota of Boerne. Family owned and operated by the Vaughan family, information from the dealership stated its mission is to develop and retain the industry’s finest people, sustain a highly motivating and satisfying work environment and cultivate a customer-centric experience that produces long-lasting guest relationships.
The awards Vic Vaughan Toyota of Boerne received were:
• The Toyota President’s Cabinet Award, which information states is the most prestigious and exclusive award bestowed to board of governors members. Limited to only 12 dealerships nationwide, the award recognizes a combination of operational superiority, high-volume sales and outstanding customer loyalty, information in a press release stated.
• The Toyota President’s Awards for Customer First, which information stated honors the Toyota dealerships that excel in all facets of operations and go above and beyond at each customer touchpoint.
• The Toyota Board of Governors Award, which recognizes a distinguished group of dealers who have achieved outstanding non-fleet vehicle sales performance, including meeting a rigorous set of standards, the press release stated.
• The Toyota Customer First Advisory Board Award, which recognizes the top 50 parts, service and customer satisfaction dealerships in the nation.
“To be the best in the business, you have to have the best people in the business on your team, and that means treating them as your most valuable asset,” Franklin said. “And you must treat your customers as family, too, giving them your undivided attention, listening to their concerns and taking them to heart, responding to their needs and following through with unparalleled service after the sale.
“No business succeeds in a vacuum. We could not have achieved this recognition without the support of every employee and every customer, and we are immensely grateful to them all.”
Comment
Comments